The methodology behind our marketing strategies – Statistics are not as exciting as instinct, but an effective marketing strategy is never purely based on personal preferences or perceptions. We start the process by getting to know your customer journeys, subsequently finding how we can get more people on the path to your door, and hurrying them along with powerful messages at opportune moments once they’re moving in the right direction.
Stage one: market analysis – If you think you know everything about your market you probably don’t need a strategic communications agency. If you recognise that knowing a bit more about how your customers, retailers, distributors and suppliers think and behave could give you a commercial advantage; we think we can help. We devise market research exercises based on budget, with even desk research and a few phone calls having the potential to yield enough intelligence to vastly improve return on investment.
Outcome: A report offering real insight and a more accurate understanding of what drives decision in your marketplace
Stage two: proposition development – Even the best products and services need to be positioned favourably in the perfect display cabinet and with the right lighting. In the context of our market intelligence and your customer journeys we will develop these aspects, turning a list of company facts and product features into a rounded proposition that will engage your audiences and give them a reason to buy from you.
Outcome: A well informed vision of what your business offers to the markets and customers it serves, and a set of clear and concise key messages that can be used consistently to convey that proposition to stakeholders
Stage three: communications planning – With a comprehensive understanding of your market and customer journeys, and key messaging at the ready we can then look at the types of media that have the most influence on key audience decision making, and the optimum timing for communications. Saying the right thing to the right person at the right time isn’t always easy, but having created an effective marketing strategy based on fact not perception we will have a much better chance of achieving just that.
Outcome: A well structured, interactive plan that details the who, what, where, when and why of all future communications
The ultimate result: A clear understanding of who you need to speak to, how to reach them and what to say. What you might call a formula for success.